Terms and Conditions

Payment, cancellation & refund terms & conditions

1. Full payment must be received by both parties, 5 days in advance of all MIAMS and joint mediation sessions to secure your appointment. In the event of payment not being received by this time, the appointment will be postponed to a later date.

2. Appointments cancelled more than 48 hours in advance will be refunded in full less any venue hire costs have been incurred. Where cancellation notice is given less than 48 hours before the appointment is due, a refund of 50% will be made.

3. In the event that one party does not show up to a joint mediation session, their payment for that session will be forfeited. The party who did show up will be refunded in full.

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