1. Full payment must be received by both parties at the time of booking MIAMS and joint mediation sessions to secure your appointment.
2. Appointments cancelled with 7 days notice or more, will be refunded in full. With 2 to 6 days notice, a 50% refund will be issued. Where less than 48 hours notice is received, no refund will be given.
3. In the event that one party does not show up to a joint mediation session, their payment for that session will be forfeited. The party who did show up will be refunded in full.
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