What do mediators do?

Family mediators are trained to work with people whose relationships have broken down. They come from professional backgrounds, such as law, social work, healthcare, counselling.  Mediators help you find solutions that both of you can agree on. A mediator will ask questions to understand your situation. Unlike going to court, you stay in control. No-one can make you do anything against your wishes. Discussions are confidential.

Children have the right to a relationship with both parents (as long as it is safe) and their needs are most important. Some mediators are trained to include children in discussions but only if you, your ex-partner and the child agree.